Please email us at support@lone-star.com.
Registered users may access Lone Star Help Center at support.lone-star.com.

We prioritize issues you report based primarily on their impact to you as a customer and their technical severity. Issues are categorized as Urgent, High, Medium or Low.

Lone Star Support will provide regular updates on the status and expected time to resolution on your issue as it proceeds through our resolution process. You can also check the status of currently-open issues or open a new support request by using the Lone Star Help Center.